Embassy Suites By Hilton Denton Convention Center

It was a wonderful experience, except the young man that check me in acted like he had other things he’d rather be doing. To say he was not polite, would be an understatement. He’s not front desk material. His first name is Ryan. We had emergency trip, had driven 9 hours and were exhausted. I thought if rest of our stay is like him- this is not going to be fun! The rest of our stay was awesome. Every employee we saw was a joy! Next trip there we will stay here again. I’ll just wait on another staff member to check us in.

It's obvious, but the first good thing about Embassy Suites is that it offers Suites, which is excellent if one person is sleeping and the other has to work or watch TV. There's a table and decent-sized mini kitchen. The breakfast is solid; it's still standard hotel fare, but it's hot and there's a nice selection. The happy hour was fun, and the lobby is lovely and comfortable. The staff was excellent. They were having some tech issues, which happens, but did a great job with updates and were focused on problem solving. I enjoyed every conversation I had with a staff member and felt that they genuinely cared about my stay.

the room size is decent, love that mirror could connect to my phone Bluetooth and play music. Made me enjoy my skincare moment. Staffs were really nice, and it has a Starbucks!!!

Breakfast was wonderful. Really enjoyed the evening reception. Spacious lobby, very well done. Ate at Houlihan's and the food was outstanding as was Sebastian our server. Lovely pool with warm water and rats!, I forgot my swimsuit.

I made the reservation through Booking.com. When I arrived, the reservation wasn't in the system. Booking.com's agent was helpful at first then simply failed to call me back to resolve the situation. Booking.com's agent was worse than useless.This all was happening at 1:30 in the morning. Hotel staff worked with me to make things right. Room was clean and comfortable. Hotel perfectly located for me.